Terms of Use

Terms of Use

Last updated: 20.11.2025

Welcome to Tuluu. These Terms of Use (“Terms”) govern your use of this website (tuluu.co) and all services, information, and content provided by Tuluu. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Operator Information

This website is operated by:

Tuluu – Email Marketing & CRM Services
Trading under MB Motorlek
Company Registration Number: 2023/517256/07
Registered Address: 1 Rylaan, 6520 Mosselbaai, South Africa
Email: hello@tuluu.co

2. Scope of Services

Tuluu provides a wide range of creative, technical, and strategic services, including but not limited to:

CRM & Automation Services

  • CRM system setup, analysis, and optimization
  • Customer journey design
  • Workflow automation
  • Segmentation, database structure, and list clean-up
  • Analytics interpretation and performance reporting
  • Strategic planning for customer lifecycle management

Email Marketing Services

  • Email campaign creation
  • Newsletter design
  • Copywriting and content development
  • Multilingual translations (English, German, Spanish, Polish)
  • Corporate design and branded templates

  • Email marketing strategy and consulting

Creative & Brand Services

  • Brand identity development
  • Visual identity and design
  • Website design and development (UX/UI, layout, structure)
  • Marketing materials and digital asset creation

Workshops & Training

  • Online and in-person training sessions
  • Individual and team workshops
  • Topics include email marketing, CRM, workflows, branding, and web design
  • Tailored curriculum for private individuals and business teams

Tuluu reserves the right to update or modify the services offered on this website at any time.

3. Use of This Website

You agree not to use this website for any unlawful, harmful, or disruptive activity.
You may not attempt to interfere with the website’s functionality, security features, or underlying systems.

You must not copy, scrape, or reproduce any website content, design elements, text, or media without explicit written permission.

4. Intellectual Property

All content on this website—including text, graphics, images, branding, designs, layouts, templates, documents, and digital materials—is the exclusive property of Tuluu / MB Motorlek unless otherwise stated.

Strict copyright applies:

  • You may not copy, reproduce, modify, redistribute, or sell any content, templates, training materials, or designs from Tuluu.
  • Clients may only use delivered materials for their internal business purposes and may not resell, share, or redistribute them without written consent.
  • Unauthorized use of any intellectual property may result in legal action.

5. Privacy & Data Collection

Tuluu collects personal information through:

  • Website contact forms
  • Booking systems
  • Email communication

Information may include your name, email address, phone number (optional), and message details.

All data is processed in accordance with the Protection of Personal Information Act (POPIA).
By submitting your information, you consent to its use for communication and service-related purposes.

For full details, please refer to our Privacy Policy.

6. Booking Terms

Bookings made through our online scheduling tools (e.g., Google Calendar connections or integrated booking systems) are treated as service inquiries.

Booking a consultation does not constitute a binding agreement for paid services.
Tuluu reserves the right to accept, reschedule, or decline consultations based on availability.

7. Payment Terms

Tuluu does not process sales or payments directly through this website.

All service proposals, pricing, invoices, and payment terms will be communicated directly via email or during consultation.
Payments for services must be made according to the agreed-upon terms in the signed proposal or invoice.

8. Disclaimer

The content on this website is provided for general information only.
While Tuluu strives for accuracy, no guarantee is made regarding completeness, correctness, or reliability.

Tuluu does not guarantee specific results from consulting, training, or creative work, as outcomes depend on client implementation and external factors.

External links, if provided, are for convenience only. Tuluu does not endorse or control the content of external websites and assumes no liability for their content.

9. Limitation of Liability

To the fullest extent permitted by South African law:

  • Tuluu and MB Motorlek are not liable for direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website or any services.
  • Tuluu is not responsible for any loss of data, revenue, business interruption, or reputational harm arising from website use or service outcomes.
  • All services are provided “as is” and without warranty unless explicitly agreed in writing.

10. Email Disclaimer

Emails sent from Tuluu or MB Motorlek may contain confidential or legally privileged information.
If you receive an email in error, you must not read, copy, distribute, or act upon it. Please notify us immediately and delete the message from your system.

11. Governing Law

These Terms are governed by the laws of South Africa.
Any disputes arising from the use of this website shall be handled by courts located within South Africa.

12. Amendments

Tuluu reserves the right to update or amend these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact

For questions regarding these Terms, please contact:

Email: hello@tuluu.co